![](https://michelledups.com/wp-content/uploads/2024/01/1.png)
Time Frame
Your purchase is eligible for a refund or exchange within 14 days from the date of purchase. If 14 days have passed, unfortunately, we cannot offer a full refund or exchange.
PHOTOS WILL BE NEEDED AS PROOF.
![Eligibility Criteria](https://michelledups.com/wp-content/uploads/2024/01/2.png)
Eligibility Criteria
To qualify for a return, the item must be unused and in the same condition as when you received it. It should also be in its original packaging.
![Non-Returnable Items](https://michelledups.com/wp-content/uploads/2024/01/3.png)
Non-Returnable Items
Certain items are exempt from being returned, including downloadable products.